Frequently Asked Questions

IT Course Questions...

We partnered with Edureka. We provide up to 35% discount from the actual course fee.

After you completed first 3 classes, if you feel the course is not for you then you can able to get full refund of your money that you have paid for this course.

We will help you to setup Edureka's Virtual Machine in your System with local access. The detailed installation guides are provided in the LMS for setting up the environment. In case your system doesn't meet the pre-requisites e.g. 4GB RAM, you will be provided remote access to the Edureka cluster for the practicals. For any doubt, the 24*7 support team will promptly assist you.Edureka Virtual Machine can be installed on Mac or Windows machine.

You will never lose any lecture. You can choose either of the two options: 1. View the recorded session of the class available in your LMS. 2. You can attend the missed session, in any other live batch.

All our instructors are working professionals from the Industry and have at least 10-12 yrs of relevant experience in various domains. They are subject matter experts and are trained by Edureka for providing online training so that participants get a great learning experience.

Edureka is committed to provide you an awesome learning experience through world-class content and best-in-class instructors. We will create an ecosystem through this training, that will enable you to convert opportunities into job offers by presenting your skills at the time of an interview. We can assist you on resume building and also share important interview questions once you are done with the training. However, please understand that we are not into job placements.

Yes, this can be done. Moreover, this ensures that when you will start with your actual Batch, the concepts explained during the classes will not be totally new to you. Because you would have already done some preparation at your end, you will be in the position to ask the right questions and get the most out of the course.

We have limited number of participants in a live session to maintain the Quality Standards, hence, unfortunately participation in a live class without enrolment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in the class.

Requesting for a support session is a very simple process. As soon as you join the course, the contact number and email-id of the support team will be available in your LMS. Just a phone call or email will solve the purpose.

These classes will be completely Online Live Instructor-led Interactive sessions. You will have chat option available to discuss your queries with instructor during a class.

Depending on the batch you select, Your Live Classes will be held either every weekend for 5 weeks or for 15 weekdays. It would typically be 6-7 hours of effort needed each week post live sessions. This shall comprise hands-on assignments.

1 Mbps of internet speed is preferable to attend the LIVE classes.

  • Option 1 : Using Bank Account
    • Once Participant Name, Email ID and Phone is sent to TouchWoodLearning@gmail.com, you will receive a payment link from TouchWood Learning(DBA of WatsUpNext LLC).
    • You can set up the payment through that link using your bank account details.
    • Once payment is scheduled you will receive confirmation email from Edureka within 1 business day with access details.
  • Option 2: Using Paypal
    • Once Email ID, Phone Number and Participant Name is sent through email to TouchWoodLearning@gmail.com, you will receive a payment link from TouchWood Learning (DBA of WatsUpNext LLC) through PayPal.
    • You can set up the payment through PayPal using your Credit Card either as a Guest or using your PayPal bank account details.
    • Once payment scheduled you will receive confirmation email from Edureka within 1 business day with access details.

You can give us a CALL at 309-733-4646 OR email at touchwoodlearning@gmail.com

Your access to the Support Team is for lifetime and will be available 24/7. The team will help you in resolving queries, during and after the course.

Post-enrolment, the LMS access will be provided to you with in 24 hours and will be available for lifetime. You will be able to access the complete set of previous class recordings, PPTs, PDFs, assignments. Moreover the access to our 24x7 support team will be granted instantly as well. You can start learning right away.

Yes, the access to the course material will be available for lifetime once you have enrolled into the course.

Yes, it is possible. You can enroll now and can reschedule your classes in Future. You have complete Flexibility on this at Edureka. Also, you can check out the website to know more about our future batches.

Yes, you can enroll in the early bird batches and may join the classes later.

Did not find your answer?

Just call at 309-733-4646 / touchwoodlearning@gmail.com